The past year has seen businesses having to evolve and adapt as their customers spend more time at home. This includes onboarding new customers and is increasingly done either wholly or in part digitally.
In this webinar, we will explore how to optimize this first contact with a new customers; to make the onboarding as smooth and engaging as possible, by removing duplication of information requests and the use of digital technology to put less onus on policyholders inputting data incorrectly.