LMA is delighted to announce the third annual LMA LIIBA U35s Claims Group conference which includes industry leaders Sheel Sawhney, Global Head of Claims, Brit, Lee Elliston, Claims Director, LMA and Steve Clarke, Head of Claims, Aon Reinsurance solutions.

Keynote Speaker: Richard Mullender

Richard’s activities in defence of British subjects abroad are largely confidential. However he was part of the team that negotiated the high-profile release of three UN workers held hostage in Afghanistan in 2004. And his listening expertise contributed to the intelligence that informed the rescue of Norman Kember in Iraq in 2006.

Richard will be delivering an insightful talk into ‘life or death listening’ and explain how these skills can help us out in day-to-day negotiations. Along side this, a live hostage scenario will be demonstrated.

Other topics for the day will include:

• negotiating your claims career
• to litigate or not to litigate?
• ask us anything – claims leaders Q&A
• political negotiation – from principles to Brexit
• claims market update

Breakfast will be served from 8.30am and the day will include lunch and networking drinks following the event.