In this Insurance Institute of London (IIL) aviation lecture John Taylor will describe the principle causes for bad behaviour in the workplace, how they can be identified and what can be done to reduce the risk.

Most like to think that the Insider Threat – ’employees behaving badly’ is because the employees are bad. This is only partially true. Some employees are bad, but most bad behaviour is the result of bad managers.

Drawing mostly on examples from the aviation industry but also elsewhere, John will describe the extent of the problem, the specific causes, how to identify where in an organisation the threat is highest and what can be done to reduce the risk.

By the end of this lecture members would have gained an insight into:

• The size of the problem of the Insider Threat
• The causes of staff behaving badly
• How to identify where in an organisation the threat is greatest
• Solutions to the problem of the Insider Threat

Chair:
Elizabeth Holton, IATA.