In this comprehensive and interactive General Insurance webinar, Branko Bjelobaba FCII covers the work to be done on the Product Value Assessments which must be completed by 30 September and the 90-day extension given to brokers to prevent customer harm.
Branko will cover the current position on multi-occupancy insurances following intervention by the Government (very much part of the product governance and value assessments work).
The session will also include an overview of the final Consumer Duty rules published on 27 July 2022.
The FCA want to see a higher level of consumer protection in retail financial markets, where firms compete vigorously in the interests of consumers, and they wish to drive a healthy and successful financial services system in which firms can thrive and consumers can make informed choices about financial products and services. It considers that firms are not consistently and sufficiently prioritising good consumer outcomes and this causes consumer harm and erodes consumer trust.