This Motor Insurance and Claims course by the Trade Essential (TE) is designed for industry professional related to motor Insurance/ vehicle insurance, automotive insurance providers, automotive insurance associations.
The Trainer is a seasoned, senior management insurance professional coupled with 15 plus years’ experience within claims of motor & non-motor, customer service, underwriting, operations and training primarily in the MENA region and in Canada. His extensive experience has seen him perform roles in unique capacities and challenging environments, where he has excelled and accumulated credentials such as acquiring and retaining ISO 9001 – 2008 certification in the areas of claims for his company. He has also won the prestigious Dubai Quality Appreciation Award for his company and has been very instrumental in process automation / online customer centred solutions.
DAY 1 | |
Session: Introduction to Insurance
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Session: An Explanation of the Law Relating to Motor Insurance
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Session: Legal Requirements of Compulsory Motor Insurance Legislation & Purpose of each of the Sections of a Motor Policy
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MORNING COFFEE BREAK (20 MINUTES) | |
Session: How Cars are Grouped?
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Session: Overview of Different Types of Vehicle Insurance Policies
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LUNCH (1 HOUR) | |
Session: How Cover, Exclusions and Other Terms are set out in a Typical Policy Document
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Session: Content of Certificates and Renewal Invitations
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AFTERNOON COFFEE BREAK (20 MINUTES) | |
Session: List the Factors an Underwriter Uses to Assess Motor Risks – Risk Perception and Evaluation
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Session: General Overview- Claims leakage, Reserving Fraud Indicators
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