In this webinar, organised by the IIL Young Members’ Committee, Jeff Heasman introduces the key elements of a negotiation process and discusses the essential skills required.

Description

Good negotiation skills are crucial to many different roles within the insurance and financial service sector, and though we may not always realise it, most of our day-to-day work centres around negotiations. That said, little or no formal training is devoted to these essential skills.

This is an interactive and fun session that focuses on:

• Qualities of a good negotiator
• Planning a negotiation
• Styles and strategies
• Communication skills

Learning objectives

• Understand the key elements of a negotiation process
• Identify the 7 habits of a highly effective negotiator
• Implement a strategy to negotiate with confidence in future business dealings

Speaker

• Jeff Heasman, Founder, Insurance Upskill