The world is changing. Means of travel are changing. Customer expectations are changing. The rapid development of technologies allows travel insurers to mitigate greater risks and fundamentally improve services. Properly applied innovations can deliver a more integrated experience for customers, i.e. lower claims processing time or improved cost containment. However, there are specific risks associated with the digital transformation. The majority of companies fail at it. Not only some innovations are not needed implementing into businesses but can be extremely costly and unnecessary. What innovations are required for a travel insurance company to succeed in the modern market? How to keep up with customers’ changing habits and expectations without hurting your operational processes? Which technologies are already transforming the travel industry?

Through extensive research of the market, we managed to create a comprehensive agenda with a wide range of topics. Our 7th annual event focuses not only on technologies and innovations in the travel insurance industry, but also in the repatriation and funeral. With the implementation of the parallel stream of sessions, we are able to simultaneously address both industries at the same time. A comprehensive agenda and the format of our event allows participants to gain knowledge on each step of the business cycle associated with travel. Our world-renowned speakers will share knowledge on different hot topics, such as distribution, regulations, technological disruption, claims, frauds and many more.