In this presentation, the second in a negotiation skills series, Jeff Heasman highlights what he considers to be the top five communication habits of highly effective negotiators.

Description

With many negotiations now taking place in a ‘virtual world’, Jeff looks at how negotiation strategies need to take account of negotiations conducted by telephone, email and video call. In particular, this session focuses on communication strategies to build relationships based on trust and mutual purpose.

Learning objectives

• Identify the 5 communication habits of highly effective negotiators
• Explain how key communication strategies aid the building of trust and mutual purpose in a negotiation
• Implement a strategy to communicate more effectively in negotiations in insurance and financial services

Speaker

• Jeff Heasman, Founder & CEO, Insurance Upskill

PLEASE NOTE: Tickets for this webinar are non-refundable.
CII member £ 25.00
Non-member £ 35.00