Webinar: Mastering Emotional Intelligence (EQ) Secrets in the London Market – A Guide for Young Professionals 2026

In the highly competitive London Market, accelerated career progression requires more than technical qualifications – Emotional Intelligence (EQ) is the currency of leadership. This practical, high-impact session focuses on the soft skills and EQ competencies required to stand out, build your reputation, influence decisions, and accelerate your career.

Renowned Insurance Corporate Sales Trainer and ‘The Bias Navigation Expert,’ Buki Mosaku, shares 7 EQ secrets and habits that he has observed over more than two decades of working with thousands of young insurance professionals to accelerate their careers and turn them into leaders in the London Market and throughout the world.

As a result of attending this session, you will learn 7 EQ secrets and habits to

1. Deliver presentations, pitches, and talks with confidence and real impact to stand out internally and externally with clients
2. Make every interaction count in a relationship-driven market
3. Leverage phone calls to get client meetings, build rapport and close deals, cutting through email clutter
4. Master the art and skill of effective networking for client and career development
5. De-escalate client tension in difficult situations and manage client expectations to retain clients, develop relationships, and build your reputation
6. Identify and capitalise on opportunities to expand client relationships through additional solutions (Value-Driven Cross-Selling)
7. Use strategic LinkedIn secrets to fast-track client relationships and your career progression by demonstrating professional presence and social awareness.

Bonus Secret

The number one secret to supercharge your EQ skills and your career progression
This session isn’t just theory; it’s about immediate impact and measurable results. It equips you with the EQ and communication secrets needed to bypass common career hurdles and accelerate your momentum in the London insurance ecosystem.

Learning objectives

• Accelerate Career Progression: Demonstrate the Emotional Intelligence (EQ) competencies necessary to distinguish attendees as future leaders and significantly accelerate their career progression in the London Market
• Maximise Client Engagement: Use Emotional Intelligence (EQ) to maximise client engagement and relationship development across multiple communication channels (in-person, telephone, and LinkedIn)
• Fast-Track Career Growth: Learn and apply structured strategies to network effectively for both immediate client acquisition and long-term fast-track career progression
• Leverage Online Visibility: Master techniques to leverage social media for professional client development, career progression, and effective (but subtle) covert self-promotion

About your speaker

Buki Mosaku is a highly sought-after international consultant, speaker, author, and renowned Insurance Corporate Sales Trainer. As the founder of RosAcad-Results Oriented Sales Academy, Buki has trained and coached thousands of insurance professionals and managers in sales, effective communication skills and career progression. He is also an internationally recognised thought leader, known as ’The Bias Navigation Expert,’ for his impactful work in helping organisations navigate career-stifling bias and related underrepresentation. His unique expertise in both effective communication skills, client development and behavioural intelligence form the foundation of his approach. Buki’s clients include Marsh, AON, Willis, Gallagher, Lockton, Markerstudy, AXA, Intact, Aviva, CII, BIBA, and the MGAA to name a few. His expert commentary on business development, bias navigation, and staff motivation has reached over 15 million people, featuring across major media outlets including Sky TV, The Telegraph, Metro, Channel 5, and the BBC.

An interactive Q&A session will follow the discussion – please feel free to submit any questions in advance when you book online.