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Webinar: Deploy Technology to Streamline Claims & Underwriting, Enhance the CX

17 June 2020


Striking the right balance between automation and the human touch is a top concern for every insurance individual, and it’s especially crucial in claims. The challenge remains how to utilise technology to enable efficient underwriting and accelerated claims management and in turn, provide a smoother customer journey to reduce customer query response times from days to seconds. But it’s a big ask – so how do you achieve this?

Help is at hand. Intelligent Insurer has gathered senior claims and underwriting experts, from AXA, Allianz and Appian to provide insight on what technologies are transforming the claims and underwriting space and how their digital transformation journey is going so far.

In this one-hour free webinar organised by Intelligent Insurer and sponsored by Appian you’ll hear how to:

Build a strategy to drive innovation: Invest strategically in technology to streamline claims & underwriting and create hyper-efficient workflows with limited resources
Create a superior employee experience: Reallocate your claims teams to focus on complex claims to maximise human efficiencies and provide true job satisfaction
Transform the customer journey: Find the perfect balance between automation and personalisation
Turn innovation into a competitive edge: Foster a culture of innovation capable of harnessing multiple technologies to dynamically meet your customer’s needs

Learn lessons on what’s worked – and what hasn’t – and build the confidence to take risks to make a positive change in your claims department

You’ll hear from these expert speakers:

Brent Hoffman, Global Head of Claims, AXA XL
Jeremy Trott, Head of Operations, Claims, Allianz
Gijsbert Cox, Industry Leader, Insurance Europe, Appian

This webinar is sponsored by Appian. By signing up you agree to share your details with this organisation.


17 June 2020
2:00pm - 3:00pm


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