Communication skills – How to make your communication stick

In this IIL interactive and practical webinar, Melissa Kidd discusses communication skills and techniques to help you deliver effective messages.

How effective is the communication you experience every day? How often have you been bored during a presentation or meeting? Had a tedious networking conversation or failed to win a piece of business that you know you should have won? Far too many?!

Experts can struggle to communicate in interesting and memorable ways because once we know something it is hard to imagine what it was like not to know it. This can result in irrelevant boring messages that are often ignored or forgotten. The session will lift the lid on how our mind absorbs information so that you can craft and deliver messages that stick.

Learning objectives

• Use effective communication techniques so that your audience will act rather than switch off and glaze over
• Recognise the six principles to help your communication stick
• Apply the three components of charisma so that you increase your personal impact

Speaker(s)

• Melissa Kidd, Director, Motem Ltd