How working with low income families can help insurers improve products and practice, and the financial health of communities.

In this IIL inclusion & diversity lecture Jim Minton will talk about the challenges faced by lower income families and communities, and how the insurance industry can use its commitment to inclusion to ensure its products and practices help those communities meet those challenges.

By the end of this lecture members would have gained an insight into:

● The ‘poverty premium’ – and how poorer people end up paying more for essentials like insurance
● The opportunities to co-develop products and services with those of lived experience of financial and other challenges
● The benefits to the insurance industry and to communities of a partnership approach

Speaker Bio:
Throughout a career in industry, government and the voluntary sector, Jim has always worked on strategic responses to social policy challenges, in the UK and overseas. He joined Toynbee Hall in October 2017 having previously worked in a London wide youth charity, and before that on international development projects. He is chair of a small refugee charity and lives in east London where he is involved in a number of community projects.

Chair:
Mary Bowie, Senior Counsel, Miller Insurance.