In this interactive Insurance Institute of London (IIL) financial services lecture Neil Sanderson will look at how to drive effective technology led change in complex organisations by focussing on people and culture.

“You need to get to the future first, ahead of your customers, and be ready to greet them when they arrive”. Marc Benioff, Salesforce.

Organisations are needing to meet increasing ranges of challenges at ever more rapid rates, Our approach to technology led change has too often focussed on how to deliver the technology in more effective and more rapid ways – and the challenges here are still considerable. However, the deeper issues are about how we deliver the pace of change in our people, our culture and our organisations. Too often we use a limited set of sticks and carrots Learning from our customers’ best practice and business research, this lecture shares a simple approach to drive effective and rapid change.

By the end of this lecture members would have gained an insight into:

• Today’s challenging business environment
• Key best practices to deliver rapid technology change
• How to use multiple levers to deliver effective people and culture change

Chair:
Eddie Grant, Director Technical Connection, Chartered Financial Planner, PFS Past President.