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Webinar: End-to-End User Experience – Straight-Through Claims Processing

11 August 2021

Online
Webinar: End-to-End User Experience - Straight-Through Claims Processing

Description

During this period of change customers are looking for faster, simpler, digitally focused experiences from their insurance providers. Customer experience is more important than ever as is a smoother internal process.

Are you ready to keep up with companies who are continuously streamlining their claims processes and seeing the rewards of better customer experience?

Learning outcomes

  • Being Ahead of the Customer Need: from FNOL to claims settlement, ensure you’re on the right track to leverage the best strategies and technology to get you ahead of what your customers expect

 

  • Going Beyond AI: find the sweet spot in automation by using human intelligence where it is needed most and providing customers most in need with a high-quality service whilst retaining empathy

 

  • From Low Touch to No Touch: on the road to fully automated claims introduce the right technology now so as the capability of tech improves so will your ability to handle more complex claims

Details

Date:
11 August 2021
Time:
4:00pm - 5:00pm BST
Category:
,

Venue

This is an online event

Organiser

Reuters Events
Email:
info@insurancenexus.com
Website:
insurancenexus.com
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