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Building confidence and shifting your emotional state

24 October 2023

London, United Kingdom
Building confidence and shifting your emotional state

CPD Certified

1 1/2 hours' CPD can be claimed for this event if relevant to your learning and development needs.

In this IIL in-person presentation, the third in a professional skills series with Nick Thomas, he explains how you can understand that our emotional state affects our capabilities and performance at work and personal lives. 

Description

Many people believe that their emotional state is entirely dictated by external factors over which they have no control. For example, how often do we hear people say, ‘You make me angry/happy/sad’? In the workplace many develop unconscious strategies that affect their emotional state and significantly affect their performance; typical examples include making telephone calls – particularly cold calls – and presenting or speaking in public.

This empowering session shows delegates how to take control of their emotional state, shifting to the best possible state to achieve highly successful outcomes at work and at home.

Learning objectives

  • To understand that our emotional state affects our capabilities and performance
  • To understand that our state comes from our physiology, thinking and emotions
  • To provide some strategies and techniques to allow delegates to break unhelpful states and shift to powerful states that help them achieve successful outcomes

Speaker

  • Nick Thomas, Sales Trainer, Coach and Consultant, Nick Thomas & Associates

Refreshments/lunch will be provided after the presentation ends.

Details

Date:
October 24, 2023
Time:
12:00pm - 2:00pm BST
Category:
,

Organiser

The Insurance Institute of London (IIL)
Phone:
+44 20 7600 1343
Email:
Iil.london@cii.co.uk
Website:
https://www.iilondon.co.uk/home/

Other

CPD text
1 1/2 hours' CPD can be claimed for this event if relevant to your learning and development needs.

Venue

AXA XL
20 Gracechurch Street
London EC3V 0BG  United Kingdom
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