Description

The insurance and long-term savings industry has a key role to play in securing our society and economy and in supporting customers in their everyday lives. The ABI’s Annual Conference 2023 will explore the value and contribution of the sector to society, against a backdrop of economic and political turbulence.

Sessions will explore the impacts of the digital and data revolution for the sector and our customers, the need to create and sustain a more inclusive and diverse workforce that truly reflects our customers and how we as a sector must respond to changing customer demand to foster greater trust amongst the public.

Morning breakout sessions

1. Too much of a good thing?: what does the data revolution mean for general insurance?
2. Grand Designs – How can tax policy and regulation be part of the grand design for UK competitiveness?
3. Delivering good customer outcomes: the role of corporate and social governance

Afternoon breakout sessions

1. For or against the power of predictive genetic testing as a force for good in insurance
2. The ghost of past, present and future: Engaging long-term savings customers in a digital world
3. Round peg in a square hole – can complex products be easily understood?

Speakers

• Ghela Boskovich, Head of Europe, Financial data & Technology Association
• Nicky Bray, Chief Underwriter UK Life, Zurich Insurance Company Ltd
• John M. Burke, Director of Medical Policy and Chief Medical Officer, AXA Health
• Tom Clougherty, Head of Tax, Centre for Policy Studies
• Tara Foley, CEO, AXA Retail UK
• Many others