Covid-19 is having an industry changing impact on insurance. From the controversy over business interruption, to the more day-to-day concerns of running remote teams, brokers are facing unprecedented challenges.

This free webinar, organised by the Insurance Times and sponsored by Applied Systems, is the second of a series of monthly virtual events exploring what the new normal will look like. As well as looking to the future the organisers will be asking what firms are doing now to shore up their business. What challenges will brokers face? Will the crisis prove to have been the prompt the industry needed to move into the digital age? Technology should enable brokers and insurers to work differently, reducing costs and improving the ability to craft solutions to match client needs. But how?

Join the expert panel discussing:

• Use of tech: How can we maximise the use of technology to serve clients better in the post-covid world?
• Remote and flexible working practices: How can we optimise the use of home working and what benefits will it bring?
• Changes in office requirements: Do we need so many offices? Can the cloud make it easier to work in more flexible work environments?
• Regulatory impact: How will the crisis change the regulator’s approach? Will technology make it easier to deal with the regulator’s concerns?
• The change of the industry landscape post-covid: what is going to change as a society after the outbreak and how is business going to change? What impacts will that have long-term for businesses and brokers specifically? What must-have technology do all businesses, brokers included, need to ensure they have as part of future business operations?

Panellists:

Saxon East, content director, Insurance Times
Andy Fairchild, CEO, Applied Systems Europe
Neil Grimshaw, Director, Ravenhall Risk Solutions
Adam Khalifa, head of EMEA financial services, Google
Carl Shuker, Group Chief Executive, A-Plan Group