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The Financial Services Forum – Designing Insurance for the Gig Economy

1 April 2020

London, United Kingdom

Mis-selling scandals, dual pricing, product bundling, commoditisation, lack of transparency, and convoluted language – the lack of trust in insurance as an industry is well documented. But while the benefits of building trust with customers are self-evident, the industry’s structural focus on price combined with a lack of customer touch points has so far posed a significant barrier to change. Now, with a new generation of customer-focused products emerging, how can marketers harness the opportunity to get closer to their customers, drive cultural change in their organisations and – ultimately re-build trust in their business and across the wider sector?

SPEAKERS

Patrick Smith, Executive Director, Tribe Advisory
Chair: Mark Huxley, Consultant, Huxley Advisory

Details

Date:
1 April 2020
Time:
9:00am - 11:30am
Category:

Venue

London
London United Kingdom View on Google Map
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