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Webinar: People & Operational Resilience – Covid & Beyond

14 July 2021

Online
Webinar: People & Operational Resilience - Covid & Beyond

Description

Find out what ‘People Resilience’ means for Insurance
This is the fourth Webinar in GreenKite’s series focusing on new meanings of Operational Resilience in the 2020s: so far we’ve looked at what ‘Resilience’ means operationally in today’s market; at Insurance, ESG & Data; at Compliance Resilience and the FCA’s new requirements for mapping, testing and measuring impact tolerances for important business services.

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Now we’re tackling how People – or Human Capital, or ‘a firm’s greatest asset’ fits into the Operational Resilience ‘jigsaw’, for Insurance as employers and as risk managers for customer. How far has Covid stimulated changed attitudes and actions in Insurance firms on longstanding issues such as Diversity & Inclusion, talent gaps, and reskilling/upskilling? Will the urgency around working out the Future of Work last?

We bring you 4 panellists, all experts from different perspectives, to work out what ‘People Resilience’ means for Insurance in the 2020s – as employers and resilient businesses, and as specialists offering support to our customers.

We’ll explore 4 main themes

(1) Insurance’s relationship and ‘offer’ to colleagues & Talent: Diversity, Equity & Inclusion steps forward and key challenge areas for how we recruit, onboard, manage, promote and retain the range of ‘ways of being humans’ and what that means for organisational priorities, capabilities and ambitions to be ’employer of choice’ and ‘customer first’.

(2) Real-world experience of an Insurance leader: what are the issues on the to-do list? What are the obstacles to change? Has Covid (still) moved this (along with everything else) to one side? Or has it increased urgency around the ‘Future of Work’? Where does the firm’s People Resilience sit on the Board (and other stakeholder) priorities?

(3) The practical ‘here-and-now’ issues we see in firms everyday – from SM&CR, to developing employment models post-Covid, to the re-shaping requirements of Executive Development and the impacts of not sufficiently prioritising People Resilience in M&A integration.

(4) Insurance & evolving legislation & standards in Human Trafficking, Child Labour & Modern Slavery: what do we need to know and how does this affect risk pricing, mitigation and management in the supply chain, our own and customers’?

Who should attend?

Leaders, Board members and INEDs responsible for determining firm-wide policy, process and practice on Operational Resilience and People

HRDs and other colleagues responsible for shaping Talent, Future of Work, employee engagement, M&A integration and more

Risk and Compliance experts seeking insight on the range of People Resilience risks and including evolving standards and legislation impacting supply chain e.g. Child Labour

All those inside Insurance influencing and working for the best colleague experience for Insurance firms

All Insurance and London Market professionals interested in the range of issues, whatever their function, job-role, coverage or specialty area

Speakers

  • Paul Leach – GreenKite Founder and People & Performance Lead
  • Claire McDonald, UK & Ireland MD, HDI
  • Colleen Theron, Founding CEO of Ardea & legal specialist in sustainable employment practices
  • Johnny Timpson, award-winning co-founder and Chair of GAIN, Member, Financial Services Consumer Panel
  • Facilitated by Shân Millie, Customer & Innovation Lead, GreenKite

Details

Date:
July 14, 2021
Time:
1:00pm - 1:45pm BST
Category:

Venue

This is an online event

Organiser

Greenkite Associates
Email:
enquiries@greenkitassociates.com
Website:
www.greenkiteassociates.com