Description

The pandemic has battered the industry with two years of lockdowns, and travel restrictions are finally starting to ease. Under the pressure of ever-increasing client demands, technology-driven evolution and a highly competitive market, brokers will rely on tech and insurers to bring high-service levels for their customers. Tech also allows brokers to better understand customer behaviour, establish a clear view of their risk profiles and deliver a personalised experience. What role in the future will brokers continue to play in the digital interaction between providers and customers? How are brokers adapting to all customers’ needs? Is the industry keeping pace with technology, or has it already fallen behind?

These questions, although challenging, provide an exciting opportunity for brokers to stay relevant, exercise innovation and thought leadership to recover fully from the disruption over the past two years and steer businesses forward in the post-pandemic era. This year’s summit will bring high level prominent, thought-provoking keynote addresses and allow you to leverage prime networking opportunities with industry leaders from Asia and across the world in a virtual space. There will also be a virtual exhibition for those interested in marketing their services with a special broker captive programme on day three.