BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//The Lime Street Guide - ECPv5.2.1//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:The Lime Street Guide
X-ORIGINAL-URL:https://www.limestreetguide.com
X-WR-CALDESC:Events for The Lime Street Guide
BEGIN:VTIMEZONE
TZID:Europe/London
BEGIN:DAYLIGHT
TZOFFSETFROM:+0000
TZOFFSETTO:+0100
TZNAME:BST
DTSTART:20250330T010000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+0100
TZOFFSETTO:+0000
TZNAME:GMT
DTSTART:20251026T010000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251104T163000
DTEND;TZID=Europe/London:20251104T173000
DTSTAMP:20260501T124236
CREATED:20251024T143512Z
LAST-MODIFIED:20251024T143512Z
UID:86919-1762273800-1762277400@www.limestreetguide.com
SUMMARY:Webinar: Managing consumer vulnerability to meet regulations 2025
DESCRIPTION:Webinar: Managing consumer vulnerability to meet regulations 2025\nIn this IIL financial planning webinar in association with the European Financial Planning Association\, Andrew Gething explores how financial institutions can better manage consumer vulnerability\, not only to meet regulatory expectations\, but to deliver meaningful\, empathetic service. \nIn moments of personal vulnerability\, such as bereavement\, divorce\, illness\, or financial hardship\, insufficient service quality and limited support can significantly affect consumer trust in financial institutions. Recognising and responding to these vulnerabilities is increasingly seen as a cornerstone of responsible financial service delivery across Europe. Regulators in several Member States and in the UK are introducing frameworks aimed at rebuilding trust by improving how firms identify and respond to consumer vulnerabilities. \nIn this webinar\, Andrew examines emerging European best practices\, highlights red flags that advisers and firms should recognise\, and discusses how technology can support more inclusive and responsive financial services. \nLearning objectives\n\nRegulatory developments across Europe\, including the UK’s Consumer Duty\nPractical challenges in implementing vulnerability-sensitive practices\nThe role of financial advice in navigating complex personal and legal situations\nHow digital tools can help firms identify and support vulnerable clients\nOpportunities to harmonise standards and promote trust across borders\n\nSpeakers\n\nAndrew Gething\, Founder and managing director\, MorganAsh\nChair: Edward Grant FPFS\, Non-Executive Director\, Personal Finance Society\n\n		\n\n							\n					Share this event with your colleagues:\n				 \n			\n			\n\n								\n		\n\n							\n\n					\n						\n						 \n					\n						\n							\n\n							\n																Facebook\n									\n						\n\n											\n					\n									\n							\n\n					\n						\n						 \n					\n						\n							\n\n							\n																Twitter\n									\n						\n\n											\n					\n									\n							\n\n					\n						\n						 \n					\n						\n							\n\n							\n																LinkedIn\n									\n						\n\n											\n					\n									\n							\n\n					\n						\n						 \n					\n						\n							\n\n							\n																Email\n									\n						\n\n											\n					\n									\n			\n					\n		\n			\n		\n		Visit Event Website
URL:https://www.limestreetguide.com/event/webinar-managing-consumer-vulnerability-to-meet-regulations-2025/
LOCATION:Online
CATEGORIES:Online,Education & Training,CPD Certified
ATTACH;FMTTYPE=image/png:https://www.limestreetguide.com/wp-content/uploads/2017/09/logo-the-insurance-institute-of-london-e1539464378247.png
ORGANIZER;CN="The%20Insurance%20Institute%20of%20London%20%28IIL%29":MAILTO:Iil.london@cii.co.uk
GEO:51.533166;-0.130418
END:VEVENT
END:VCALENDAR