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X-WR-CALNAME:The Lime Street Guide
X-ORIGINAL-URL:https://www.limestreetguide.com
X-WR-CALDESC:Events for The Lime Street Guide
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DTSTART:20210328T010000
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DTSTART;TZID=Europe/Prague:20211130T150000
DTEND;TZID=Europe/Prague:20211130T160000
DTSTAMP:20260501T050537
CREATED:20211126T185905Z
LAST-MODIFIED:20211126T185924Z
UID:76113-1638284400-1638288000@www.limestreetguide.com
SUMMARY:Webinar: Keep Your Customers Happy and Loyal with End-to-End Innovation
DESCRIPTION:Description\nImplement a Holistic Customer-Centric Approach to Innovation Across the Insurance Value Chain \nIt’s a well-accepted truth that innovation must be driven by the customer. With customer acquisition being as costly as it is\, investment in their loyalty will be a key differentiator for success in today’s ultra-competitive insurance market. \nHowever\, whilst claims management has received its fair share of attention as the moment of truth for insurers\, true customer centricity cannot be achieved without looking across the customer journey. From actuarial and underwriting\, marketing\, and sales\, right through to claims handling and customer loyalty\, a unified\, strategic approach is key to creating the 21st Century customer-first insurance provider. \n  \n\nMove from a single stream of information to meaningful insight: Harness the power of real time data and break down internal silos to flow insight from underwriting to claims for innovation across the entire customer journey\nMaximise the impact of new technologies for your customer: With new\, exciting opportunities arising from AI\, IoT\, and wearables\, ensure systems and procedures are in place for maximum insight and added value to the customer\nMeet customers where they are with omnichannel engagement: Employ a comprehensive omnichannel approach to meet customers at the right time\, at the right place – wherever they may be on the customer journey\n\nSpeakers\n\nGiuseppe Di Riso\, Key Account Manager – Director\, Global Division\, Swiss Re\nMichal Hucal\, Head Of Customers & Data\, NN International\nAlena Tsishchanka\, Insurance Lead Emea\, SAS\nMelanie Kill\, Transformation Director\, AXA Insurance\nDylan Bourguignon\, CEO\, SO-SURE\nChris Frankland\, Founder\, InsurTech360.com\n\n		\n\n							\n					Share this event with your colleagues:\n				 \n			\n			\n\n								\n		\n\n							\n\n					\n						\n						 \n					\n						\n							\n\n							\n																Facebook\n									\n						\n\n											\n					\n									\n							\n\n					\n						\n						 \n					\n						\n							\n\n							\n																Twitter\n									\n						\n\n											\n					\n									\n							\n\n					\n						\n						 \n					\n						\n							\n\n							\n																LinkedIn\n									\n						\n\n											\n					\n									\n							\n\n					\n						\n						 \n					\n						\n							\n\n							\n																Email\n									\n						\n\n											\n					\n									\n			\n					\n		\n			\n		\n		Visit Event Website
URL:https://www.limestreetguide.com/event/webinar-keep-your-customers-happy-2021/
LOCATION:Online
CATEGORIES:Online,Education & Training
ATTACH;FMTTYPE=image/jpeg:https://www.limestreetguide.com/wp-content/uploads/2021/11/Keep-your-customer-happy-Reuters-2021-jpeg.jpeg
ORGANIZER;CN="Reuters%20Events":MAILTO:info@insurancenexus.com
GEO:51.533166;-0.130418
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