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X-WR-CALDESC:Events for The Lime Street Guide
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DTSTART;TZID=Europe/London:20220217T130000
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DTSTAMP:20260525T235545
CREATED:20220118T100707Z
LAST-MODIFIED:20220118T100707Z
UID:76316-1645102800-1645106400@www.limestreetguide.com
SUMMARY:Creating a transformational client experience
DESCRIPTION:In this IIL financial services webinar\, John Dashfield talks about the human side of financial planning and its importance and relevance to the success of the planning and implementation process.  \nDescription\nFor years\, the financial services business has been focused on improving technical ability\, with most practitioners spending scores\, if not hundreds\, of hours studying. However\, important as they are\, technical skills bear little correlation to the ability to meaningfully connect with clients and build long-term\, high-quality and mutually profitable relationships. \nAt a time when huge investment is being made to remove the human element from delivering financial advice\, it has never been more important for advisers to up-skill in this area. \n \nLearning objectives\n\nHow to build trust\, rapport and credibility\nThe importance of deep listening\nThe four categories of client-centred questioning\nCreating an environment for insights\n\nSpeaker\n\nJohn Dashfield\, Business Coach\, Client Centred Advisers\n\n		\n\n							\n					Share this event with your colleagues:\n				 \n			\n			\n\n								\n		\n\n							\n\n					\n						\n						 \n					\n						\n							\n\n							\n																Facebook\n									\n						\n\n											\n					\n									\n							\n\n					\n						\n						 \n					\n						\n							\n\n							\n																Twitter\n									\n						\n\n											\n					\n									\n							\n\n					\n						\n						 \n					\n						\n							\n\n							\n																LinkedIn\n									\n						\n\n											\n					\n									\n							\n\n					\n						\n						 \n					\n						\n							\n\n							\n																Email\n									\n						\n\n											\n					\n									\n			\n					\n		\n			\n		\n		Visit Event Website
URL:https://www.limestreetguide.com/event/transformational-client-experience/
LOCATION:Online
CATEGORIES:Online,Education & Training,CPD Certified
ATTACH;FMTTYPE=image/png:https://www.limestreetguide.com/wp-content/uploads/2017/09/logo-the-insurance-institute-of-london-e1539464378247.png
ORGANIZER;CN="The%20Insurance%20Institute%20of%20London%20%28IIL%29":MAILTO:Iil.london@cii.co.uk
GEO:51.533166;-0.130418
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