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X-WR-CALDESC:Events for The Lime Street Guide
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DTSTART;TZID=Europe/London:20210930T103000
DTEND;TZID=Europe/London:20210930T113000
DTSTAMP:20260526T023615
CREATED:20210903T081254Z
LAST-MODIFIED:20210924T125343Z
UID:59039-1632997800-1633001400@www.limestreetguide.com
SUMMARY:Gaining client and prospect attention in the hybrid world
DESCRIPTION:In this comprehensive and informative session\, Nick Thomas examines one of the toughest virtual challenges in sales and client work; how to gain the attention of new prospects\, and existing clients\, in a world where our normal in-person interactions are limited.  \nDescription\nFor many of us\, Government lockdown measures in March 2020 precipitated a sudden shift to the unfamiliar environment of remote working and trading. To respond to these challenges and compete in a dynamic marketplace requires that we adapt existing skills and methodologies\, as well as developing new ones. Research suggests\, that as we now move into a largely ‘hybrid’ working environment\, ‘virtual’ skills will remain vital for successful sales and client outcomes\, not least because our prospects and clients value this approach. \nNick looks at how this environment challenges our ability to develop the very relationships we need with our clients or brokers in hard market conditions. He takes a step back and explores how client-seller relationships have transformed in the information age\, with the development of the ‘age of the customer’ and ‘client apathy’\, and how our current circumstances create opportunity for us to counter these developments\, allowing us to first attract the attention of our prospect or client and then to build and hold engagement. \n \nLearning objectives\n\nUnderstand the importance of close client relationships and trusted adviser status particularly in a hard market and how this may be compromised by more remote working\nUnderstand the ‘client apathy loop’ and how current circumstances present us with the opportunity to break the loop\nThe use of perspective to overcome these challenges and maximise the opportunities\nBreaking through the noise\, and the importance of a multi-touchpoint strategy\n\nSpeaker\n\nNick Thomas\, Sales Trainer\, Coach and Consultant\, Nick Thomas & Associates\n\n		\n\n							\n					Share this event with your colleagues:\n				 \n			\n			\n\n								\n		\n\n							\n\n					\n						\n						 \n					\n						\n							\n\n							\n																Facebook\n									\n						\n\n											\n					\n									\n							\n\n					\n						\n						 \n					\n						\n							\n\n							\n																Twitter\n									\n						\n\n											\n					\n									\n							\n\n					\n						\n						 \n					\n						\n							\n\n							\n																LinkedIn\n									\n						\n\n											\n					\n									\n							\n\n					\n						\n						 \n					\n						\n							\n\n							\n																Email\n									\n						\n\n											\n					\n									\n			\n					\n		\n			\n		\n		Visit Event Website
URL:https://www.limestreetguide.com/event/gaining-client-in-the-hybrid-world/
LOCATION:Online
CATEGORIES:Online,Education & Training,CPD Certified
ATTACH;FMTTYPE=image/png:https://www.limestreetguide.com/wp-content/uploads/2017/09/logo-the-insurance-institute-of-london-e1539464378247.png
ORGANIZER;CN="The%20Insurance%20Institute%20of%20London%20%28IIL%29":MAILTO:Iil.london@cii.co.uk
GEO:51.533166;-0.130418
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