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X-WR-CALDESC:Events for The Lime Street Guide
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DTSTART;TZID=Europe/London:20220316T130000
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DTSTAMP:20260526T000257
CREATED:20220309T124053Z
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UID:76587-1647435600-1647439200@www.limestreetguide.com
SUMMARY:Commercial claims: Will policyholder expectations be the same post-pandemic?
DESCRIPTION:In this IIL claims presentation\, Andrew King and Neil Greaves discuss how the claims journey changed for both insurers and insured during the pandemic. The discussion focuses on the changes adopted during the pandemic\, the long-term implications and the future of the claims process. \nDescription\nThe world of insurance was not prepared for COVID-19\, a pandemic that brought the world to a standstill. Although most insurance policies had limited cover\, there were a large volume of claims that needed urgent attention and the restrictions in place and the volume of claims required adoption of new handling processes and implementation of new measures. \nClaims were investigated remotely\, policy cover had to be reviewed in detail and the claims process was automated due to the large volumes of claims. The presentation will discuss how these changes were adopted by both the insurer and insured and how this might impact the future of commercial claims. \nLearning objectives\n\nWhat issues were faced in the claims process?\nHow were these issues tackled?\nWhat lessons were learnt?\nWhat changes has this pandemic brought to the insurance market?\n\nSpeakers\n\nAndrew King ACA\, FCILA\, Retired\, (Formerly Head Forensic Accounting Services – Global Technical Services\, Crawford)\nNeil Greaves ACII\, ACILA\, Managing Director\, Marsh\n\n		\n\n							\n					Share this event with your colleagues:\n				 \n			\n			\n\n								\n		\n\n							\n\n					\n						\n						 \n					\n						\n							\n\n							\n																Facebook\n									\n						\n\n											\n					\n									\n							\n\n					\n						\n						 \n					\n						\n							\n\n							\n																Twitter\n									\n						\n\n											\n					\n									\n							\n\n					\n						\n						 \n					\n						\n							\n\n							\n																LinkedIn\n									\n						\n\n											\n					\n									\n							\n\n					\n						\n						 \n					\n						\n							\n\n							\n																Email\n									\n						\n\n											\n					\n									\n			\n					\n		\n			\n		\n		Visit Event Website
URL:https://www.limestreetguide.com/event/commercial-claims-policyholder-expectations/
LOCATION:Online
CATEGORIES:Online,Education & Training,CPD Certified
ATTACH;FMTTYPE=image/png:https://www.limestreetguide.com/wp-content/uploads/2017/09/logo-the-insurance-institute-of-london-e1539464378247.png
ORGANIZER;CN="The%20Insurance%20Institute%20of%20London%20%28IIL%29":MAILTO:Iil.london@cii.co.uk
GEO:51.533166;-0.130418
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