BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//The Lime Street Guide - ECPv5.2.1//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:The Lime Street Guide
X-ORIGINAL-URL:https://www.limestreetguide.com
X-WR-CALDESC:Events for The Lime Street Guide
BEGIN:VTIMEZONE
TZID:Europe/London
BEGIN:DAYLIGHT
TZOFFSETFROM:+0000
TZOFFSETTO:+0100
TZNAME:BST
DTSTART:20180325T010000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+0100
TZOFFSETTO:+0000
TZNAME:GMT
DTSTART:20181028T010000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20181206T131500
DTEND;TZID=Europe/London:20181206T140000
DTSTAMP:20260827T142548
CREATED:20181203T211934Z
LAST-MODIFIED:20181203T211934Z
UID:48413-1544102100-1544104800@www.limestreetguide.com
SUMMARY:Can you measure trust? The CII Public Trust Index
DESCRIPTION:In this IIL London Market lecture Matthew Connell will talk about the CII Public Trust Index – a project that aims to answer questions like: What is trust? How can it be measured? How can these insights be used in a practical way to increase public trust? \nThe CII Public Trust Index is a project that aims to measure public trust in insurance. It is based on a survey of 2000 individuals and 1000 SMEs. The questions for the survey were based on an intensive process of customer interviews and video diaries\, and produced a list of nine building blocks of trust in insurance\, around the experiences consumers have when buying\, holding and claiming. \nThe outcome of the survey gives a detailed view of where customer trust insurance is strong\, and where action is needed. It also gives a granular view of the kind of actions that can be taken\, and how trust differs by age and gender. \n		\n\n							\n					Share this event with your colleagues:\n				 \n			\n			\n\n								\n		\n\n							\n\n					\n						\n						 \n					\n						\n							\n\n							\n																Facebook\n									\n						\n\n											\n					\n									\n							\n\n					\n						\n						 \n					\n						\n							\n\n							\n																Twitter\n									\n						\n\n											\n					\n									\n							\n\n					\n						\n						 \n					\n						\n							\n\n							\n																LinkedIn\n									\n						\n\n											\n					\n									\n							\n\n					\n						\n						 \n					\n						\n							\n\n							\n																Email\n									\n						\n\n											\n					\n									\n			\n					\n		\n			\n		\n		Visit Event Website
URL:https://www.limestreetguide.com/event/can-you-measure-trust-the-cii-public-trust-index/
LOCATION:The Old Library\, Lloyd’s of London\, One Lime Street\, London\, EC3M 7HA\, United Kingdom
CATEGORIES:Education & Training
ATTACH;FMTTYPE=image/png:https://www.limestreetguide.com/wp-content/uploads/2017/09/logo-the-insurance-institute-of-london-e1539464378247.png
GEO:51.512999;-0.082006
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=The Old Library Lloyd’s of London One Lime Street London EC3M 7HA United Kingdom;X-APPLE-RADIUS=500;X-TITLE=One Lime Street:geo:-0.082006,51.512999
END:VEVENT
END:VCALENDAR