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X-ORIGINAL-URL:https://www.limestreetguide.com
X-WR-CALDESC:Events for The Lime Street Guide
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DTSTART:20210328T010000
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DTSTART;TZID=Europe/London:20210921T110000
DTEND;TZID=Europe/London:20210921T170000
DTSTAMP:20260502T023418
CREATED:20210806T144328Z
LAST-MODIFIED:20210917T160233Z
UID:58873-1632222000-1632243600@www.limestreetguide.com
SUMMARY:Breaking down barriers and smashing silos to become truly customer centric
DESCRIPTION:Description\nIs it too difficult to imagine a world where the policyholder is front-and-centre of everything that an insurance company does? \nEspecially given a number of digital native businesses appear to have rewritten the rule book in terms of delivering a truly customer centric service across the value chain: from the marketing to the sale; then subsequent communication and fulfillment. \nQuestions to be addressed\n\nDo insurance customers really expect the same experience when buying insurance and/or making a claim as they do when purchasing and/or using other non-FS products/services?\nWhat does good look like in terms of great customer service; and how as an industry does insurance go about delivering this idealized outcome?\nWhat traditional barriers will have to be/have been broken down in order to achieve great customer service in insurance?\nDoes product centricity prevent insurance companies being customer centric?\nAnd many others\n\n		\n\n							\n					Share this event with your colleagues:\n				 \n			\n			\n\n								\n		\n\n							\n\n					\n						\n						 \n					\n						\n							\n\n							\n																Facebook\n									\n						\n\n											\n					\n									\n							\n\n					\n						\n						 \n					\n						\n							\n\n							\n																Twitter\n									\n						\n\n											\n					\n									\n							\n\n					\n						\n						 \n					\n						\n							\n\n							\n																LinkedIn\n									\n						\n\n											\n					\n									\n							\n\n					\n						\n						 \n					\n						\n							\n\n							\n																Email\n									\n						\n\n											\n					\n									\n			\n					\n		\n			\n		\n		Visit Event Website
URL:https://www.limestreetguide.com/event/breaking-down-barriers-to-become-customer-centric/
LOCATION:Online
CATEGORIES:Online,Education & Training
ATTACH;FMTTYPE=image/png:https://www.limestreetguide.com/wp-content/uploads/2021/08/Breaking.png
ORGANIZER;CN="Insurance%20Post":MAILTO:postonline@infopro-digital.com
GEO:51.533166;-0.130418
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