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DTSTART;TZID=Europe/London:20260909T150000
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SUMMARY:9/11: The Claims Response that Changed the Market 2026
DESCRIPTION:9/11: The Claims Response that Changed the Market 2026\nAs we mark the 25th anniversary of the events of 11 September 2001\, join us for a unique and highly personal conversation with individuals who were directly involved in managing the unprecedented claims response that followed. \nFew events have tested the insurance industry on the scale of 9/11. Beyond the profound human tragedy\, it presented an extraordinary challenge for insurers\, brokers\, adjusters and claims professionals tasked with responding in an environment of uncertainty\, complexity and intense public scrutiny. \nThis special event will bring together leading market figures who experienced those events first-hand and played key roles in the response. Drawing on their personal experiences\, they will reflect on: \n\nThe immediate aftermath of 9/11 and the challenges faced in New York\, London and across the global insurance market.\nHow organisations and the wider market mobilised to respond to an event of unprecedented scale.\nThe practical realities of investigating\, adjusting and resolving claims in a highly uncertain environment.\nThe people\, processes and partnerships that helped create order from chaos.\nThe lasting impact of 9/11 on claims management\, catastrophe response\, market collaboration and operational resilience.\nHow the lessons learned continue to shape the way we prepare for and respond to major events today.\n\nFeatured speakers\n\nDavid Cameron\, Claims Consultant\nNick Coles\, MD claims advocacy – Major & Complex loss\, Howden Insurance Brokers\nMike Gillett\, Chief Claims Officer\, Liberty International Insurance\nJonathon Held\, Executive Chairman of the Board\, J.S. Held\nRob Powell\, Global Chief Claims Officer\, Marsh\n\nModerator\n\nJanine Powell\, Claims Director\, Lloyd’s Market Association\n\nThe discussion will combine personal reflections with professional insights\, offering an opportunity to hear directly from those who were at the centre of one of the most significant claims events in insurance history. \nAs the market places increasing emphasis on scenario planning\, stress testing and operational resilience\, the conversation will provide valuable perspective for claims professionals\, underwriters and brokers. \nWhether you experienced 9/11 first-hand or have only studied its impact\, this promises to be a thoughtful\, informative and memorable session exploring a defining moment in our market’s history and the lessons that remain relevant 25 years on. \nAudience\nThis event is open to Heads of Claims\, Claims Managers and practitioners working across Political Violence and Terrorism and Property classes. \nFull LMA members only. \nWe hope you can join us. \nRegistration\nDue to restricted numbers\, if you register and subsequently are unable to attend\, please email chloe.rees@lmalloyds.com. \nSign in or create an account to register\n\n\n\n\n\n\n\n\n\nLast day to register is 9/7/2026\n		\n\n							\n					Share this event with your colleagues:\n				 \n			\n			\n\n								\n		\n\n							\n\n					\n						\n						 \n					\n						\n							\n\n							\n																Facebook\n									\n						\n\n											\n					\n									\n							\n\n					\n						\n						 \n					\n						\n							\n\n							\n																Twitter\n									\n						\n\n											\n					\n									\n							\n\n					\n						\n						 \n					\n						\n							\n\n							\n																LinkedIn\n									\n						\n\n											\n					\n									\n							\n\n					\n						\n						 \n					\n						\n							\n\n							\n																Email\n									\n						\n\n											\n					\n									\n			\n					\n		\n			\n		\n		This event requires membership. Please visit the organiser's website for more information.Visit Event Website
URL:https://www.limestreetguide.com/event/9-11-the-claims-response-that-changed-the-market-2026/
LOCATION:The Old Library\, Lloyd’s of London\, One Lime Street\, London\, EC3M 7HA\, United Kingdom
CATEGORIES:Education & Training,Lloyd's Events,For Lloyd's Members
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ORGANIZER;CN="Lloyd%27s%20Market%20Association%20%28LMA%29":MAILTO:lma@lmalloyds.com
GEO:51.512999;-0.082006
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=The Old Library Lloyd’s of London One Lime Street London EC3M 7HA United Kingdom;X-APPLE-RADIUS=500;X-TITLE=One Lime Street:geo:-0.082006,51.512999
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